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FAQ Where are you based? We are based in London, UK. How much is the shipping/handling/packing? Shipping cost is calculated on weight to your country location. You will be able to see the total shipping cost when you select your order, please check wich delivery option (standard or tracked) you prefer before you proceed with payment. Do you ship internationally? Yes we ship worldwide. What can I do if I want to group several items on one order? Please send an email to orders@entertaining-violence.com and include the name and references of the items you want to purchase. How long does it take to get my order? It all depends how far the package has to travel. We normally say 2-3 days within the UK, 1 week within Europe and up to 2 weeks for rest of the world. Please be aware that these are expected delivery times only. We can’t be responsible for the actions of the postal and delivery services of the world, customs offices, foreign governments. How soon do you ship it out after you get my order? For most of the items we ship the next day. For prints and artworks we normally ship between 2-3 days after the purchase. In special circumstances such as holiday times and bank holidays it might take us an extra day. Who charges my credit card? All payments go through Paypal. Only Paypal will see your payment details. The only details we receive at ENTERTAINING VIOLENCE is your order + name & shipping address. How do I track my order? If you chose the Tracking option for delivery we will email you with a tracking number after your order is dispatched. What about Digital Downloads? After you finish the checkout process, you will be redirected to a page in which you can find the download links for each album, track or video you purchased. Click on each link and the track will download to your pc or mac. You will be prompted with a dialogue box to either "save" or "open" the file. You'll want to select "save" and take note of the target location that your browser will save the file to. Once everything is saved to your PC or MAC you can use your MP3s in any way you like. Burned to disc, stored in your media library, or synced with your mobile MP3 player for you to take with you on the go. All the mp3s available on entertaining-violence.com are encoded to the highest quality level (320kbps) and the wav files are 16/44.1k (CD quality). |
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